Jobber: Empowering Service Entrepreneurs to Thrive in the Digital Age

Small and medium-sized service businesses are often left behind in an era of brisk digital transformation. Many business owners remain stuck with dated systems or manual processes, be it scheduling, invoicing, customer communication, etc. That’s where Jobber, a Canadian tech startup, is shaking things up for home service professionals everywhere.

Jobber has been in business since 2011 and is now a service company’s leading operations management platform. Jobber helps service entrepreneurs, from lawn care and HVAC to cleaning and plumbing, run their companies more efficiently, professionally, and profitably!

The journey of Jobber — A company that came from empathy and a mission to help small business owners succeed.

What is Jobber?

Jobber is a cloud-based business management software built for field service companies. It provides everything a service-based entrepreneur needs to streamline operations:

• Job scheduling and dispatching
• Quotes and estimates
• Invoicing and payments
• Client communication
• Team management
• Mobile app for on-the-go access

Today, more than 200,000 service professionals in over 60 countries rely on Jobber to power their daily operations, save time, and grow their businesses.

Founding Story: How Jobber Was Born

Jobber’s origin story is rooted in a real-world problem a small business owner faces. Sam Pillar, a software developer in Edmonton, Alberta, met Forrest Zeisler through an online forum. In 2010, Sam was helping a friend—a painter—struggling to manage his growing business using pen and paper.

The friend had difficulty tracking appointments, payments, and client information. That’s when Sam realized thousands of home service professionals faced the same problem.

He shared the idea with Forrest, and the two began working on a solution.

In 2011, they launched the first version of Jobber digital tool that would help end chaos in businesses with a service component, allowing them to take back control of their time and income.

Their product resonated with entrepreneurs in many industries-from HVAC and electricians to lawn care and window cleaning.

Jobber‘s Mission

“To help small home service businesses be successful.”

Jobber is more than just software—it’s a partner for hardworking entrepreneurs who often don’t have access to the same tools and resources as larger companies.

The platform enables service business owners to:

• Look more professional
• Run more efficiently
• Get paid faster
• Grow with confidence

Jobber believes that when small businesses thrive, communities grow stronger.

Features That Set Jobber Apart

What makes Jobber stand out is its end-to-end functionality paired with simplicity. The platform is built for non-tech users who need everything in one place.

1. Easy Scheduling and Dispatching

With drag-and-drop calendars, color-coded job tracking, and automated reminders, Jobber ensures no appointment falls through the cracks.

2. Client Management

The CRM stores all customer details, history, and communication—so teams can deliver a personalized, professional experience every time.

3. Quotes and Invoicing

Users can create estimates in seconds and convert them to invoices with one click. The system also supports online payments, speeding up cash flow.

4. Mobile App for Field Teams

Field staff can access schedules, clock in/out, upload job photos, and update job status—all from their smartphones.

5. Reports and Insights

Jobber has dashboards and reporting functions for monitoring revenue, outstanding payments and team productivity.

6. Integrations

Integrates seamlessly with tools such as QuickBooks, Stripe, Google Calendar, and more.

Global Reach & Impact

Headquartered in Edmonton, Canada, Jobber has grown from a small team to an industry leader. As of 2025:

• Over 200,000 professionals use Jobber
• Active in 60+ countries
• Processed billions of dollars in payments
• Helped millions of end customers through service businesses

Jobber’s influence isn’t just quantified in data; it’s seen in the many success stories of small businesses that have flourished thanks to the platform.

Innovation & Technology

Jobber is always evolving. In recent years, they’ve introduced:

• Automated customer follow-ups
• Real-time GPS tracking
• Jobber Payments for instant, in-app transactions
• AI-powered quoting based on job history and customer location

At their core, they’re about simplifying complexity. Using technology to empower the business owners they deal with, rather than complicate their day-to-day live.

Leadership and Team

• Sam Pillar – Co-founder & CEO
• Forrest Zeisler – Co-founder & CTO

Sam and Forrest have instilled a strong company culture of transparency, empathy and innovation at Jobber. The team grew to over 600+ employees across Canada and the U.S.

They’ve also been recognized for their company culture, including:

• Canada’s Top Small & Medium Employers
• Deloitte’s Technology Fast 50
• Top Growing Companies by the Globe and Mail

Funding and Growth

Jobber has raised over $100 million in funding from top-tier investors like:

• Summit Partners
• Version One Ventures
• OMERS Ventures

This funding has stimulated product development, global business expansion, and community initiatives.

They have been growing their revenue income year after year, with thousands of businesses joining on a monthly basis.

Who Uses Jobber?

Jobber’s customers span a wide range of service industries:

• Lawn care & landscaping
• Residential cleaning
• Plumbing & HVAC
• Painting & contracting
• Appliance repair
• Window cleaning
• Pest control
• And more…

From solo entrepreneurs to growing teams, Jobber is built to scale with the user’s business.

Real Customer Success Stories

“I save 10 hours a week now just on scheduling and follow-ups. “

— Maria, Cleaning Service Owner (Texas)

“Jobber helped us go from 3 techs to 15 in less than 2 years. “

— Josh, HVAC Company (Florida)

“We look more professional and get paid faster. “

— Liam, Landscaping Business (Toronto)

These testimonials highlight how Jobber transforms operations and client relationships.

Jobber Grants Program

Jobber isn’t just about software—they invest back into the service community. Through the Jobber Grants Program, they’ve awarded over $250,000 to small business owners and aspiring entrepreneurs.

Grants support everything from marketing and equipment upgrades to education and community impact.

Community and Learning Resources

Jobber also runs a vibrant Jobber Academy, offering:

• Webinars with industry experts
• Business growth blogs
• Templates and playbooks
• Podcasts featuring successful entrepreneurs

This content hub ensures business owners can continuously learn and grow.

Recognition and Awards

• Best SaaS Product for Small Business – SaaS Awards
• Top Rated Field Service Software – Capterra & G2
• Canada’s Most Admired Corporate Cultures
• Google Play Editor’s Choice App

Jobber’s consistent user satisfaction scores prove its commitment to quality and customer success.

The Future of Jobber

Looking ahead, Jobber plans to:

• Expand into new service verticals
• Grow presence in Europe and Australia
• Introduce AI scheduling optimization
• Launch advanced team performance tools

Their long-term vision? To become the operating system for every service business in the world.

Suggested to Read: FlutterFlow: Empowering Developers with No-Code Magic

Key Takeaways

Conclusion

Jobber has become a lifeline for small service business owners around the world. What started as a simple scheduling app for a painter has evolved into a comprehensive business management platform used by hundreds of thousands of professionals.

By focusing on real-world problems, staying close to their users, and building technology that empowers rather than overwhelms, Jobber has positioned itself as a champion for the home service industry.

In the age of digital disruption, Jobber proves that when you empower small businesses, you power entire communities.